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Trellis

About Trellis Community Management.

Trellis is a licensed condominium and co-operative property management firm serving the Greater Toronto Area and Durham Region. We manage both structures under their separate legislative frameworks — with named managers, published fee schedules, and governance standards that boards can hold us to by name.

How we operate

Five things we commit to for every corporation we manage.

Governance expertise

Named, CMRAO-licensed managers who know the Condominium Act, 1998 and the Co-operative Corporations Act — not generalists managing residential buildings.

Financial clarity

Monthly statements with variance explanations, auditor-ready year-ends, and a fee schedule that lists every extra before you sign anything.

Resident-first operations

Response-time commitments in the management agreement. Owner inquiries acknowledged within one business day. Emergencies routed to a live operator around the clock.

Transparent reporting

Boards receive the same financial information their auditor receives, on time, every month — not a summary, not a dashboard, the actual statements.

Local vendor networks

Established, vetted relationships with licensed trades across the GTA and Durham Region — contractors who know our buildings and are held to scope.

Verify it

Everything here is verifiable.

Our CMRAO licence is on the public registry. Our individual licences are on the public registry. We do not ask you to take our word for any of it.

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Our reason for existing

Why Trellis exists.

The property management industry in Ontario has a structural problem. Firms grow by adding units faster than they add managers, then compensate by routing every interaction through a shared inbox. The board that signed the proposal met one person. The board that calls six months later talks to whoever picks up. The manager who knew your building left eight months ago. Nobody told you.

Fee structures are designed the same way. A low per-unit rate wins the proposal. Status certificate fees, after-hours charges, special project markups, and administrative levies make up the difference after the agreement is signed. By the time the board notices the gap between what was quoted and what is being invoiced, they are already locked into an auto-renewal.

Trellis was built around a different model. Every portfolio has a named, licensed manager — one person whose name is on the welcome letter and who is accountable to the board by title. Our fee schedule lists every extra before you sign. Our management agreements include published response-time commitments. If we miss them, we want to know.

We are not trying to be the largest firm in the GTA. We are trying to be the one that boards describe, five years into the relationship, as the firm that did what it said it would do. That is a narrower ambition than it sounds.

The team

The people managing your building.

Meet the full team

Every manager at Trellis holds an active CMRAO licence. Every licence is on the public registry and searchable by name.

[[PRINCIPAL_NAME]], Principal, Condominium Manager

[[PRINCIPAL_NAME]]

Principal, Condominium Manager

CMRAO General LicenceRCMACCI

[[PRINCIPAL_BIO — 2–3 sentences on background, years in Ontario property management, specific expertise (e.g. reserve fund planning, governance, co-operative management), and what drew them to found Trellis.]]

[[MANAGER_1_NAME]], Condominium Manager

[[MANAGER_1_NAME]]

Condominium Manager

CMRAO General Licence

[[MANAGER_1_BIO — 2 sentences on portfolio focus, tenure, and area of specialisation within the Trellis portfolio.]]

[[MANAGER_2_NAME]], Property Administrator

[[MANAGER_2_NAME]]

Property Administrator

CMRAO Limited Licence

[[MANAGER_2_BIO — 2 sentences on administrative role, licensing status, and progression toward General Licence.]]

Ready to see what the proposal looks like?

Two minutes, four steps. We send back a named manager, a complete fee schedule, and a transition timeline. No follow-up calls unless you ask for one.